Privacy Policy
This policy explains what information 4K HD IPTV holds about you, why we hold it, and what you can ask us to do with it.
Last updated: 9 November 2026
1. Who We Are
4K HD IPTV ("we", "us") supplies digital television subscriptions under the 4khdiptv.co domain. We are the controller of the personal data described in this policy. You can reach us at support@4khdiptv.co or on WhatsApp for any privacy question.
2. What We Collect
Account details. The email address you use for the order, the name on the payment method, and your WhatsApp number if you contact us there.
Order details. Which plan you bought, the start and expiry dates, your connection count, and the payment reference returned by our payment processor. We never see or store your full card number.
Technical details. Your IP address, approximate region, browser or app type, and the device you tell us you are using. We use these to activate the service, diagnose playback problems and prevent credential sharing.
Support records. The content of messages you send us, including screenshots, so that a problem can be resolved without you having to explain it twice.
Site analytics. Aggregated page views and referral sources. We do not build advertising profiles and we do not sell data to anyone.
3. Why We Hold It
To create and deliver your subscription, to take payment and keep accounting records, to provide support, to detect abuse of the connection limit, and to meet our legal and tax obligations.
Where data protection law requires a legal basis, we rely on performance of our contract with you, compliance with legal obligations, and our legitimate interest in running a secure service. We do not rely on consent for anything that is necessary to deliver the subscription you bought.
4. Cookies
The site uses a small number of cookies and local storage entries that are needed to keep a session working, remember your interface preferences and measure aggregate traffic. We do not run third-party advertising cookies. You can block or delete cookies in your browser settings; the parts of the site that depend on them may stop working.
5. Who We Share With
We share the minimum necessary with: our payment processor, so a card payment can be authorised and refunded; our email and messaging providers, so that order confirmations and support replies reach you; our hosting and content delivery providers, who store the site and the stream servers; and our accounting advisers, where records must be kept.
We do not sell, rent or trade personal data. We disclose information to authorities only where we are legally required to do so, and we will tell you unless we are prohibited from doing so.
6. How Long We Keep It
Order and payment records are held for the period required by tax and accounting rules. Support conversations are held for up to two years so that an ongoing issue can be picked up where it was left. Analytics data is aggregated and kept in a form that does not identify you. When data is no longer needed we delete it or anonymise it.
7. Your Rights
You can ask for a copy of the personal data we hold about you, ask us to correct anything inaccurate, ask us to delete data we no longer need, or object to a particular use. Write to support@4khdiptv.co and we will respond within thirty days. We may need to confirm your identity before acting on a request.
If you are not satisfied with our response you can complain to the data protection authority in your country.
8. Security and Transfers
The site is served over HTTPS, card details are handled entirely by our payment processor, and access to order records is limited to staff who need it. Our providers may process data outside your country; where that happens, appropriate contractual safeguards are used. No system is completely secure, so please choose a password you do not reuse elsewhere and never post your playlist link publicly.
9. Children
The service is sold to adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with data, contact us and we will delete it.
10. Changes
If this policy changes materially we will update the date at the top of the page. Continued use of the service after an update means you accept the revised policy.