Terms of Service

1. Acceptance

By ordering a subscription, loading our playlist into a player, or continuing to use this website, you accept these terms. If you do not accept them, do not place an order. You must be at least 18 years old and legally able to enter a contract.

2. What We Provide

We provide access to a streaming television service delivered over the internet, together with login credentials and setup guidance. We are a technology and access provider. We do not create, own, license or control the channels, films or programmes carried on the service, and we do not guarantee that any specific channel, programme or sporting fixture will be available at any particular time.

Channel line-ups change. Rights holders move content between broadcasters, individual channels go offline, and regional restrictions are set by leagues and rights holders rather than by us. A change in line-up is not a breach of these terms.

3. Your Account and Credentials

Your username, password, server address and playlist link are personal to you. Keep them confidential. Do not publish them, share them, sell them or post them in forums and screenshots. You are responsible for activity carried out with your credentials.

Each plan includes a fixed number of simultaneous connections. Opening more streams than your plan allows will disconnect one of the existing streams, and repeated attempts to exceed the limit may result in suspension. If you need more screens, upgrade your plan rather than reusing credentials across households.

4. Acceptable Use

You agree not to resell, sub-licence or rebrand the service unless you have joined the reseller programme and hold a valid panel. You agree not to attempt to copy, record for redistribution, decrypt, reverse engineer or redistribute the streams, and not to use the service in a way that interferes with other customers.

You are responsible for making sure that watching the content is lawful where you are. Rules differ by country, and we cannot give you legal advice about your own jurisdiction.

5. Payment, Renewal and Refunds

Prices are shown in US dollars on the packages page. Payment is taken before access is issued. Subscriptions run for the term you bought and do not renew automatically unless we tell you otherwise in writing at the time of purchase.

Refunds are governed by our Refund Policy, and billing mechanics by our Payment and Billing Policy. Both form part of these terms.

6. Availability

We work to keep the service available continuously and to resolve faults quickly, but we do not promise uninterrupted service. Outages can result from maintenance, server failure, upstream network problems, or events outside our control. Your own internet connection, Wi-Fi, device and player app are outside our control, and most playback problems originate there. Our troubleshooting guide covers the common causes.

7. Suspension and Termination

We may suspend or terminate an account without refund where credentials are shared or resold, where the connection limit is systematically abused, where payment is reversed without contact, or where the service is used to harm other customers or our infrastructure. You may stop using the service at any time; stopping early does not create a right to a refund beyond what the Refund Policy provides.

8. Liability

To the extent permitted by law, our total liability arising from your use of the service is limited to the amount you paid for the subscription in the twelve months before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost time, lost earnings or the cost of alternative services. Nothing in these terms limits liability that cannot lawfully be limited.

9. Intellectual Property

The site design, text, logo and player branding belong to us or our licensors. Channel names, programme titles and logos belong to their respective owners and are used for identification only.

10. Changes and Governing Law

We may update these terms; the date at the top of the page shows the current version. If any clause is found unenforceable, the rest continues to apply. These terms are governed by the laws of the jurisdiction in which we are established, without affecting any mandatory consumer protection rights you have where you live.

Questions

Contact support@4khdiptv.co or message us on WhatsApp before placing an order if anything here is unclear.